Privacy policy

Air Duct Cleaning California is owned and operated by Dale Bruce, an advertising and referral service that connects homeowners across California with independent air duct cleaning providers. Our office is at 3635 Ruffin Rd, San Diego, CA 92123. In this policy, “we” and “us” mean Air Duct Cleaning California.

Questions about this policy go to Dale Bruce at (858) 293-9400.

When you call us, we receive your phone number and whatever you tell us about the job: your name, address, the problem and a good time to visit. We may write these down to pass your request to a provider who can help.

Our contact page asks you to call us. It does not send or store anything you type into it; if the form is not connected, it only tells you to phone.

We do not ask for payment card numbers, Social Security numbers or other sensitive details on this website.

• Hosting. This website runs on Cloudflare. Like any web host, Cloudflare processes your IP address, browser type and the pages you request so it can deliver the site and protect it from abuse.
• Web fonts. Our pages load fonts from Google Fonts, so your browser connects to Google, which receives your IP address and browser details as part of that request.
• Call button count. When you tap our phone number or a Call button, the site adds one to a daily total of taps. The count stores no cookie, IP address or anything else about you.
• Cookies and tracking. We do not set cookies and we do not use third-party analytics, advertising or tracking tools on this website. Our host may use a strictly necessary security cookie to filter out automated traffic.
• Map links. If you open directions to our office, you leave this site for Google Maps, which has its own privacy policy.

We use your information to answer your call or request, connect you with an independent provider in your area, follow up on whether you were helped, and keep the records the law requires. We do not use it for anything unrelated to your service.

Air Duct Cleaning California is an advertising and referral service. When you call or send a request, we pass your name, phone number, location and a description of the problem to an independent service provider in your area so they can contact you and quote or carry out the work. That provider is a separate business and handles your information under its own privacy practices.

We do not sell or rent your personal information, and we do not share it for advertising. We share it only with the independent provider we connect you with, the form and hosting services named above, or when the law requires it.

We keep records of calls and referrals for as long as we need them to follow up and to meet tax and legal record-keeping rules, then delete them.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, unless we must keep it by law. Depending on where you live, state privacy laws may give you further rights. Call (858) 293-9400 to make a request; we may need to confirm who you are first.

This website is meant for adults arranging service for a home. We do not knowingly collect information from children under 13.

If we change how we handle information, we will update this page and the effective date at the top.

Dale Bruce, owner, Air Duct Cleaning California